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City University College of Ajman
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Enrollment Supervisor

Job Description and Requirements

 Develop procedures to ensure accuracy of student academic records as per the University standards.
 Deliver to campus constituencies with timely and accurate grade reports, verifications of student enrollments/degrees and enforces academic policies and procedures to students, faculty, staff, and parents.
 Conduct audit reports and other quality assurance checks to ensure accuracy of student records which includes examining credit hours, fees, reporting results to the Registrar.
 Ensure the security and protection of records from damage and unauthorized use.
 Manage the process for collecting transcript fees, including monitoring documentation, providing training, enforcing procedures 
 Prepare reports of enrollment data, CHEDS, and others and facilitates the resolution of system related data discrepancies.
 Oversee registration services by developing and documenting policies and procedures, implementing and maintaining effective systems, to ensure academic policies and procedures are enforced and proper records are maintained.
 Oversee support services to students such as the processing of withdrawals, cancellations, instructor drops, prerequisite drops, and deleted sections with enrollment and assesses student satisfaction with registration services by examining registration trends.
 Maintain a thorough knowledge of academic policies and University data systems and provides training for the campus community on topics such as class schedule building, academic policies and programs.
 Oversee the development of class schedules by building procedures, providing training to campus constituencies including department heads and secretaries regarding these procedures, updating the registration guide publishing the schedule on the web.